Features

Primus Hosted PBX gives you access to over 50 advanced, customizable calling features and our 24/7 Advanced Hosted PBX Web Portal allowing you to manage and modify phone features as well as make any administrative account changes.

Key Features Include:

  • Professional Advanced Auto Attendant(IVR)
  • Extension dialing with no long distance between offices
  • Never miss a call with Find Me, Follow Me
  • Voicemail-to-Email
  • Hosted Call Centre

With over 50 features, Primus Hosted PBX can be customized for your business.

End-User Features

  • 5-Way Conference
  • Abbreviated Dialing
  • Authorization Codes
  • Automatic Disaster Recovery (Auto-Remote)
  • Billing Codes
  • Call Forward All Calls
  • Call Forward Busy
  • Call Forward No Answer
  • Call Forward Out of Service
  • Call Duration Display
  • Call Intercept
  • Call Restrictions / Toll Restrictions
  • Call Return
  • Caller ID
  • Caller ID Block
  • Call Waiting
  • Call Waiting / Caller ID
  • Direct Inward Dialing
  • Directed Call Pickup
  • Do Not Disturb
  • Find Me, Follow Me

  • Forward to Voice Mail
  • Group Pickup
  • Intercom
  • Last Number Redial
  • Message Waiting Indicator
  • Multi Channel Park
  • Multiple Station Appearances/Bridged Line Appearances
  • Music-on-Hold
  • Mute
  • Non-DID Numbers
  • Priority Call List
  • Remote Phone
  • Selective Call Block List
  • Selective Call Forward List
  • Single Channel Park
  • Speed Dial
  • Time-of-Day Call Routing
  • Transfer
  • Urgent Call
  • Virtual Ring
  • Voice Mail


Messaging Features

  • Force Password Change upon Initial Login
  • Distribution Groups
  • Email Forwarding
  • Personal Greetings
    • No Answer
    • Do Not Disturb
    • Busy
    • Default

  • Remote Notification
  • Recorded Name
  • Save Messages
  • Message Playback
    • Compose Message
    • Message Retrieval
    • Via Telephone
    • Via Web Portal
    • Via Email Client

Web Portal Features
  • Directory
    • Company
    • Personal
  • Call Management
    • Call Logs
    • Call Control
    • Find-Me
  • Call Treatments
    • Default Forwarding
    • Disabled
    • Call Block
    • Forward to Number
    • Forward to Voice Mail
    • Priority Call
    • Urgent Call
    • Virtual Ring
    • Find Me
    • Forward when Busy
    • Forward when No Answer
    • Selective Call Forwarding
  • Transfer
    • Transfer Call
    • Complete Transfer

  • Access to Voice Mail
    • Inbox
    • Saved
    • Remote Notification
    • Distribution Groups
    • Voice Mail Password
    • Email Forwarding
    • Playback Order Selection

  • Options
    • Remote Phone
    • Phone Password
    • Profile
    • PC Integration with Outlook Contacts
  • In Call Features
    • Hold
    • End
    • Park
    • Resume
    • Update Caller Name

Console Assistant Features
  • Receptionists and group attendants can easily handle incoming calls on screen
  • Line-status indicators for up to 300 phones
  • Corporate directory with point-and-click transfer
  • Drag & Drop functions
  • Answer/Manage Incoming Calls
    • Answer via Mouse
    • Answer via Keyboard Shortcut
    • Park
    • Hold
  • Transfer Calls
    • Priority Transfer
    • Supervised/Announced Transfer
    • Blind Transfer
    • Transfer to Message Center
    • Camp-On
  • Corporate Directory
  • 200 Speed Dials
  • Real-time Station/User Monitoring
    • Busy Lamp Field (BLF)
  • Call Logs/Voicemail
    • Review other's calls & messages

Softphone Features
  • Software-based Telephone
  • Microsoft Windows compatible
  • Network Version Control
  • Automatic Updates
  • Supports up to 4 Line Appearances

Company-Wide Features
  • Automated Attendant
    • Announcements
    • Time-of-Day Routing
    • Dial-by-Name
  • Hunt Groups
  • 911
  • Informal Call Center Features
    • Recorded Announcements
    • Time-of-Day Routing
    • Music-On-Hold
    • Overflow Destination
    • Night Treatment

Contact Us

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Resources

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